Our objectives


Our objective is providing you with the highest standard of service on either a long-term basis or on a last minute basis.
We believe that:
• Organisations should be able to request services or cover ad-hoc requirements on a last minute basis.
• Organisations should be able to expect a fast response to requests in order to cover any emergencies.
• Organisations should be able to expect cost effectiveness and value for money.
• Organisations should expect highly vetted and highly experienced staff at all times.
• Organisations should be confident that the company they are dealing with provides training and support to its entire staff.
• Organisations should be confident that they would not be penalised unfairly for staff cancellations.
• Organisations and the staff employed by us should be confident that we would act upon complaints promptly and notify both parties and facilitate an outcome.

Policy documentation that we are obliged to maintain includes a “Statement of Purpose”. This is a summary of our organisation, the services that we offer, fees charged and the staff. Should you wish to consult this document, please ask a member of staff.