Statement of Purpose

The management practices and procedures of Sonia Heway Care Agency are set out in a comprehensive set of policy documents. These policies ensure that we meet the statutory requirements for running a healthcare agency and address all aspects of staff, managing, caring for our clients and preservation of health & safety standards as appropriate. All of our policies are regularly reviewed to ensure that they remain up to date.

Sonia Heway Care Agency has been setup to ensure the highest standards of quality in every aspect of our organisation and activities, to ensure that our services are appropriate for our clients needs. We have a comprehensive self-assessment system, which ensure that all our policies and work practices are audited at least annually to ensure that we maintain the high standards we have set. Any “non conforming” area of activity is corrected and reviewed for further action that we may need to take to ensure that the problem is not repeated in the future.